What happens once I’ve placed my order?
Once you’ve completed your online purchase, you will get:
- a confirmation email that we’ve received your order.
- a dispatch email when your order has been shipped.
Please allow 1-2 business days for your order to be processed and dispatched.
Delivery times may vary depending on the country of purchase. UK deliveries can be expected within 1-3 working days, and international orders should allow 3-10 working days for delivery from the dispatch date.
Please note there may be additional taxes and custom import fees levied against your purchase if you are ordering from outside the European Union.
Please choose your Zero Cup size/colour carefully as menstrual cups may not be exchanged or returned.
Due to the intimate nature of Zero Cup we are unable to accept returns.
If you have any concerns or issues, they can usually be resolved by emailing our customer service team for further assistance. We are more than happy to help!